Concorde General Agency is a locally-owned wholesale insurance broker serving over 1,800 insurance agencies across the upper Midwest. Sales and Underwriting drive our business, and we are all about relationships. We never stop looking for the next best candidate who is bold and ambitious, engages in a career path with unlimited potential, embraces lifelong learning, and enjoys full benefits and a flexible work environment.
Even if you don't see a current opening that matches your skills and desires, we welcome your resume!
Agent Experience Specialist
This individual will help us create the best customer experience possible! We're looking for someone who can connect with our clients both digitally and in person to learn what is working and what is not, then collaborate with our internal teams to improve our customer journeys. This person will also be responsible for our agent perks and promotions, as well as coordinating and traveling to agent conventions and trade shows to network with our clients.
Job Description Apply Now
What We Require
We are looking for reliable individuals who live our Core Values through daily interactions with all Concorde customers. Associates/Bachelors degree in Business Administration, Finance, Risk Management & Insurance, Service/Sales field or other equivalent combination of education, work experience and training. Property and Casualty insurance services/sales experience a plus!
Our perfect candidates are self-starters with mojo, enthusiasm and a cheerful spirit. Team members who stand-by a goal and take a results-oriented approach to their job roles and expectations to engage our audience in a personal and friendly way will earn respect and trust as Superstar! Ability to adapt quickly to new software and technology applications while working in a productivity-based team environment matters as much.
What's In It For You?
We provide work and family life balance, training/mentoring, continuous learning and development with advancement opportunities, company fun including opportunities for community and charity events! You will enjoy a full benefits package plus paid holidays and vacation, 401(k), plus recognition, bonus and commissions, education assistance, professional/industry designation programs and travel opportunities.
GREAT HOURS - We’re here to serve our clients in a flexible, smoke-free work environment. We provide opportunities to work independently from home through remote work arrangements to support needs for work and family life balance.
PROVEN CAREER PATH – We provide training and professional development opportunities to empower your career growth, help you learn our business and achieve your personal goals.
MEANINGFUL WORK – You will work first-hand to help our 70,000+ policyholders sleep better at night, knowing that we have their back in the event of a catastrophic loss.
LOCAL OWNERSHIP – Since 1981, we’ve grown under the leadership of hands-on owners who know that investing in our team, resources and technology is essential to take our business to the next level. Management encourages an open-door work environment to ask questions and seek guidance to strengthen relationships while providing a great customer experience to our agents, staff, carriers and policyholders.
Concorde General Agency, Inc. is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.
Our Recruiting Process:
If you feel that you’re a good match for Concorde, we'd like to get to know you. Simply complete the form below for consideration.